Frequently Asked Questions
How effective are the Clear Choice TM drug trace elimination products for passing a drug test for marijuana, THC, cocaine, methamphetamines, amphetamines, opiates, or pcp?
The Clear Choice products have a 99.8% success rate! Since 1993, Health Tech has been the leader in drug testing solutions. We were the first company in this industry to offer a 200% Double Your Money Back Guarantee! The Clear Choice products have an extended effectiveness that will put you in the "Clear Zone" for almost twice as long as other brands on the market. Don't depend on inferior imitations - Clear Choice has been trusted by thousands for years.
How do I know which product is right for me?
Please consult our PRODUCT SELECTION GUIDE or call our customer service dept. Monday thru Thursday 10 - 4:30 EST.
Do the products have an expiry date?
Yes. All Clear Choice products have an expiry date printed on them with the exception of the HFS shampoo. We Guarantee that your products will have at least 6 months of shelf life once you receive them. Should your product expire prior to 6 months from the date of receipt and you did not have a chance to use it, you may contact our customer service dept. to request a replacement. Instructions on how to return the product to us will be given to you along with a return authorization number.
NOTE: We will only authorize replacements for unopened(sealed) products that had less than 6 months shelf life once you received it. Any product that expired more than 6 months after the date received, are not entitled to an exchange.
Expired products shouldn't be used; products effectiveness might have decreased and are not covered under Clear Choice's 200% double money back guarantee.
What is your return policy?
As of March 21st, 2017, all product sales are final. Products may not be returned for a refund. Product exchanges will be accepted within 30 days of receipt of your package. Anything over 30 days automatically becomes non-exchangeable. The Customer is responsible for all shipping charges related to the exchange unless Clear Choice made an error with the order.
After consuming the One Shot Concentrate my urine is bright yellow / greenish. Is this Normal?
After consuming the One Shot Concentrate one's urine might change color due to the B2 vitamin in the product. This is normal and urine color intensity will vary from one individual to another. The urine color has no relation to the fact that the product is called One Shot Concentrate. Urine color intensity should reduce after urinating a few times. If the color of the urine persists during the test and any questions arise, you can simply say that you take daily multi-vitamins.
For the Hair Follicle Shampoo, if the window is only good for 8 hours, what happens when the hair follicle test is sent off for testing?
The effectiveness of the product will last much longer than the specified 8 hours. It's just that we had to draw a line at a certain point in time. Plus once the sample is taken it is sealed in a airtight container for transportation. However, to put all the chances on your side, we do recommend that you go and get your sample taken as soon as you can after using the hair follicle shampoo treatment.
Is this shampoo only good for the hair on my head?
No. This shampoo is safe to use on all body hair.
What toxins will this shampoo cover up?
The Hair follicle shampoo will cover ALL toxins.
How long do I need to stay away from food and beverages to use the Rescue Cleanse?
You need to abstain from food & water 4 hours prior to taking it.
For the Sub-Solution, if I stopped using drugs at least 48 hours prior to the use of the product, will I still pass?
The sub-solution is a synthetic urine.Therefor you will not be submitting any of your own urine, so there is no need to abstain from drugs.
Is the synthetic urine unisex?
I no longer need the product can I send it back for a refund?
No,unfortunately, you can’t. When you purchased the product you accepted our terms and conditions which state that all products sales were a final sale without the possibility of a refund.
I ordered the wrong product, can I exchange it for the right one?
Yes,but all exchanged product must be received back within 30 days of the delivery date. Anything received past the 30 days of the delivery becomes non-exchangeable. You’ll also be responsible for all shipping charges.
How do I claim my 200% money back guarantee?
Any guaranteed product will have the guarantee information printed on the package. If you do not see any mention of the guarantee on the package then this means the product no longer carries a guarantee.
My product expired, may I still use it?
No, expired products may have decreased in effectiveness and should not be used. Quite frankly It’s not worth the risk.
What If I mixed the Sub-Solution and did not need to use it, can I keep it for a later time?
Yes. Once the solution is mixed you have 8 hours to do one of 3 things with it; 1) Use it
2) Put it in the fridge to use the next day
3) Put it in the freezer. (It will keep for up to a year)